UNITED STATES ONLY

1. ORDER PROCESSING TIME
All orders are processed within 3–5 BUSINESS DAYS.
Business days: Monday – Friday
Excluding: Weekends and public holidays
Orders placed outside of business hours will be processed on the NEXT BUSINESS DAY.
IMPORTANT NOTE
Processing time is SEPARATE FROM SHIPPING TIME.
Shipping time begins AFTER your order has been processed and handed over to the
carrier.

2. SHIPPING METHODS & DELIVERY TIME
We currently ship within the UNITED STATES ONLY.
Orders may be fulfilled from INTERNATIONAL WAREHOUSES, depending on product
availability and the most efficient logistics route.
We work with trusted global shipping partners, including:
YunExpress, 4PX, Yanwen, and other international carriers.
Final delivery within the United States is typically handled by:
USPS, UPS, FedEx, or other local delivery partners.
ESTIMATED DELIVERY TIME
STANDARD SHIPPING: 10–15 BUSINESS DAYS
EXPEDITED SHIPPING: 7–12 BUSINESS DAYS, if available
PLEASE NOTE
Delivery times are ESTIMATES ONLY and may vary due to:
Weather conditions
Customs processing
Carrier delays
Peak seasons
High order volume

3. SHIPPING COSTS
Shipping fees are calculated at checkout based on:
Destination
Package weight
Selected shipping method
TYPICAL SHIPPING RATES
$5.00 – $50.00
The final shipping cost may vary depending on package weight, destination, and selected
shipping method.
PROMOTIONS MAY INCLUDE
Free standard shipping on orders over $100
Flat-rate shipping
Discounted shipping during special campaigns

4. ORDER TRACKING
Once your order has been shipped, you will receive a SHIPPING CONFIRMATION EMAIL
with a TRACKING NUMBER.
You may track your shipment through:
USPS: https://www.usps.com
UPS: https://www.ups.com
FedEx: https://www.fedex.com
17TRACK: https://www.17track.net
You may also track your order directly here:
https://t.17track.net/en#nums=YOUR_TRACKING_NUMBER
TRACKING UPDATE NOTE
Tracking updates may take 24–48 HOURS to appear after the package has been shipped.

5. SHIPPING DELAYS
While we aim to deliver all orders within the estimated timeframe, delays may occur due to
factors BEYOND OUR CONTROL.
Possible causes of delay include:
Weather disruptions
Customs clearance
Carrier network delays
High seasonal demand
Incorrect or incomplete shipping information
If a delay occurs, we will assist you in tracking your order and working with the carrier to
resolve the issue.

6. INCORRECT OR INCOMPLETE ADDRESS
Customers are responsible for providing ACCURATE AND COMPLETE SHIPPING
INFORMATION at checkout.
If incorrect or incomplete information is provided:
Delivery may be delayed
Delivery may fail
Additional reshipping fees may apply
PLEASE DOUBLE-CHECK
Please carefully review your shipping address before placing your order.

7. LOST OR DAMAGED PACKAGES
If your package is LOST, SIGNIFICANTLY DELAYED, OR ARRIVES DAMAGED, please
contact us as soon as possible.
Email: support@yourdomain.com
We will work with the shipping carrier to investigate the issue and provide a suitable
resolution.

8. CONTACT INFORMATION
For any questions regarding your order, shipping, or tracking information, please contact
us:
Email: support@yourdomain.com
Business Address: Your Business Address Here
Website: YourWebsite.com